Terms of Service
This website is operated by VELU. Throughout the site, the terms “we,” “us,” and “our” refer to VELU. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service. These terms apply to all users, including browsers, vendors, customers, merchants, and content contributors. Please read them carefully.
SECTION 1 – ONLINE STORE TERMS
By using this site, you confirm that you are at least the age of majority in your province or territory of residence in Canada.
You may not use our products for unlawful purposes or violate local laws. Any breach will result in immediate service termination.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service at any time. Non-credit card data may be transferred unencrypted over networks. Reproduction or resale of any part of the Service is prohibited without express written consent.
SECTION 3 – ACCURACY & TIMELINESS
We do not guarantee all content on this site is accurate or current. It’s your responsibility to monitor changes.
SECTION 4 – SERVICE & PRICE MODIFICATIONS
Product prices and services may change at any time without notice. We are not liable for any resulting effects.
SECTION 5 – PRODUCTS OR SERVICES
Products may be offered exclusively online and in limited quantities. We reserve the right to limit sales to any individual or region (currently Canada-only). We do not guarantee color accuracy.
SECTION 6 – BILLING & ACCOUNT INFO
We reserve the right to refuse or cancel orders and may request updated payment or contact information. Please provide accurate, complete info when placing orders.
SECTION 7 – OPTIONAL TOOLS
Third-party tools provided are “as is” without warranties. Your use is at your own discretion.
SECTION 8 – THIRD-PARTY LINKS
We are not responsible for third-party websites linked to our store. Use them at your own risk.
SECTION 9 – COMMENTS & FEEDBACK
By submitting ideas or content to us, you agree we may use them without obligation. You’re responsible for ensuring your comments are not unlawful or offensive.
SECTION 10 – PERSONAL INFORMATION
Your information is governed by our Privacy Policy.
SECTION 11 – ERRORS & OMISSIONS
We reserve the right to correct any errors and update information without notice.
SECTION 12 – PROHIBITED USES
You agree not to use our site or content for illegal, harmful, or unethical activities. We may suspend your access if you violate any policies.
SECTION 13 – WARRANTY DISCLAIMER & LIABILITY LIMITATION
Our services are provided “as is” and “as available.” We do not guarantee uninterrupted or error-free use. We’re not liable for indirect damages.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless VELU and our partners against any claims resulting from your breach of these Terms.
SECTION 15 – SHIPPING & DISPUTES
Shipping within Canada is FREE and may take 5–10 business days. You agree not to initiate chargebacks within 30 business days of purchase and to contact support@velubeauty.com first for resolution.
SECTION 16 – TERMINATION
We may terminate your service access at any time if terms are violated. Your obligations remain valid post-termination.
SECTION 17 – ENTIRE AGREEMENT
These Terms represent the full agreement between you and VELU and supersede previous communications.
SECTION 18 – GOVERNING LAW
These terms are governed by Canadian laws. Any disputes will be resolved under applicable Canadian jurisdiction.
SECTION 19 – CHANGES TO TERMS
We reserve the right to modify these terms at any time. Continued use of our site constitutes acceptance of any changes.
SECTION 20 – SUBSCRIPTIONS & AUTOMATIC PAYMENTS
VELU currently does not operate a subscription model. If one is introduced, terms will be updated and communicated.
QUESTIONS?
Contact us at support@velubeauty.com for any questions about these Terms of Service.
